Glossary of Terms

This is an exhaustive list of the different acronyms and unique definitions associated with Mission Karmayogi, aimed at cultivating a better understanding of the initiative.


To filter the terms by theme, click on the three dots on the right.


Competency building products

Competency-Building Products is a collective name for material made available on the iGOT KY platform to close competency gaps.  These CBPs could be courses, workshops, learning events, training programs or other services or products that enable an individual to address the competency gap. These could be delivered digitally, face-to-face, blended or in any new form that may emerge. 



The quality of user experience vis-a-vis attributes like challenge, positive affect, endurability, aesthetic and sensory appeal, attention, feedback, variety/novelty, interactivity, and perceived user control. It comprises four stages of the user engagement process i) point of engagement, ii) period of engagement, iii) dis-engagement and iv) re-engagement.

Engagement score

Measures the user’s engagement with the platform to reveal acceptability and subsequent interactions. It is calculated by measuring the behaviours users exhibit on the platform through their relationship with self, others and the content.


Impact score

Depicts the impact of a CBP on the competencies (one or more) it aims to fulfill. It is calculated by aggregating improvements in the competency scores of officials who have been certified on the completion of a particular CBP.


Organisational score

The composite score of every MDO, drawing upon other scores like the Impact and Engagement score, and a score from the SPV's quality audits. Every MDO will have an organisational score on the PM dashboard.


Trigger period

The period of time over which user engagements with the platform are measured.

Trust score

The extent to which claims made by a stakeholder are found to be accurate and are verified by the processes put in place by the iGOT platform. Using an accuracy meter, trust scores will be calculated for a range of  stakeholders including individual learners, HR managers, auditors, CBP providers, PIAA providers, etc.


Virtual learning platforms

A virtual learning environment in educational technology is a web-based platform for the digital aspects of courses of study, usually within educational institutions. They present resources, activities, and interactions within a course structure and provide for the different stages of assessment.