The C-DE videos were developed to help audiences understand the 12 step C-DE process shortly and systematically. The objective of using animation was to employ tools like infographics and case studies to make the process more relatable for the audiences.

The training workshops for IIPA and LBSNAA were designed to be interactive and informative as they navigated participants through the C-DE process. Since the workshops were entirely virtual we used tools like Miro, use cases, feedback form to guide the discussions. These videos encapsulate the workshops and the discussions that flowed from them.

These journey maps are designed to help public officials and CBP providers understand how they can make the best of the six hubs on iGOT Karmayogi. The QR codes on each page can be scanned to access more details on each of the steps.